Question 1

What happens after I buy the game?

Accepted Answer

After you complete your purchase, you will receive an email with a unique link and set of instructions. Forward this to your teammates, set up a time to 'meet', then each player copies and pastes the link into their web browser, following the instructions on the screen. We recommend Chrome for both Mac and PC.

Question 2

Is the price per person or for the entire team?

Accepted Answer

One purchase is all you need for everyone to play the game. You will receive an email with a unique link that you should forward to your teammates.

Question 3

What is required to play this escape room?

Accepted Answer

You need a computer or laptop with an internet connection. (For optimal performance, we recommend Google Chrome for both PC and Mac.) It is also useful to keep a pen and paper on hand to take notes, and headphones increase the immersive experience.

Question 4

How is the online game played?

Accepted Answer

Using the computer cursor, you will interact in this "point and click" adventure to find clues, solve puzzles, and navigate throughout the game.

Question 5

Can I play on a tablet or touchscreen?

Accepted Answer

Touch screens are not supported. You will need to play this on a desktop or laptop device. However, we found that some touchscreens, logging in with Chrome, can follow along, navigate through the game, and even locate some items and solve puzzles. Yet this is only supplemental to the game being played on a desktop or laptop and we do not support, nor recommend these devices.

Question 6

How does my team communicate?

Accepted Answer

As with any escape room, communication is key. We recommend freeconferencecall.com. You can conference with voice only or video chat. Freeconferencecall.com is a stable platform and has been free for 22 years!

Question 7

How long does the game last?

Accepted Answer

The game typically lasts 90 minutes to over 3 hours, depending on your level of experience and number of players.

Question 8

Can I pause the game and return another day?

Accepted Answer

Yes. You can stop playing at any time you want and pick up where you left off.  
However, if your teammates continue playing until the end, then the game is over.  So, make sure everyone agrees to the break.

Question 9

Will I have to start over if I pause the game?

Accepted Answer

No. The game will autosave wherever you are when you and your teammates close your tab/browser window. We recommend that all players close the game tab whenever you step away from the game for an extended period.

Question 10

Does the link expire?

Accepted Answer

The unique link to your game will not expire until the game is completed.

Question 11

Can I replay the game?

Accepted Answer

No, each code is for a one-time playthrough. Any puzzles solved during your play will remail solved.

Question 12

Can multiple people play in the same game on separate devices?

Accepted Answer

Yes, have each person paste the link into their individual browser at the same time. Keep in mind that the game will save once everyone has closed their browsers.

Question 13

How many people can play?

Accepted Answer

The team size is up to you. We recommend 3 to 5 players for maximum experience.

Question 14

Can I play by myself?

Accepted Answer

Yes, you can.

Question 15

Can we share a computer?

Accepted Answer

Yes, some people like to cast the game to a TV and play as a group on one machine.

Question 16

Are there any age restrictions/recommendations?

Accepted Answer

There are no age restrictions. The game contains no gore and no foul language. However, given the difficulty of the puzzles, and the fear factor, we recommend 16 years and above, though many families have played with younger children.

Question 17

Can I send this escape room as a gift?

Accepted Answer

Yes. Once you click the ‘buy now’ button, you will have the option to purchase as a gift and include your own message.

Question 18

Is there anything else I should know?

Accepted Answer

We recommend you close all unnecessary browser tabs - not related to the game - during play to help with load times.

FAQs